Security & Monitoring
We utilize the most up-to-date monitoring and security software on all of our sites to ensure the best hosting experience. With each site equipped with industry-standard monitoring software, we are always on top of a down website monitor. We also maintain several layers of firewall protection and site encryption to protect you and your business from harmful threats.
Daily Updates & Weekly Backups
The internet is never static and is constantly changing. In the same way, your site will require updates for vulnerabilities, bugs, or errors. Sera Group’s support team maintains a wealth of knowledge on CMS, server, and database updates to ensure compatibility and the least amount of downtime of your site.
Sera Support
We offer a robust ticket support system to organize and respond to your website requests in a timely manner. Have a question regarding your site or needing help updating content? Feel free to reach out to us at client@sera-group.com.