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Security & Monitoring
We utilize the most up-to-date monitoring and security software on all of our sites to ensure the best hosting experience. With each site equipped with industry-standard monitoring software, we are always on top of a down website monitor. We also maintain several layers of firewall protection and site encryption to protect you and your business from harmful threats.
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Daily Updates & Weekly Backups
The internet is never static and is constantly changing. In the same way, your site will require updates for vulnerabilities, bugs, or errors. Sera Group’s support team maintains a wealth of knowledge on CMS, server, and database updates to ensure compatibility and the least amount of downtime of your site.
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Sera Support
We offer a robust ticket support system and dedicated phone support line respond to your website requests in a timely manner. We take pride in our frequently complimented customer support and our review reflect it.